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IBM’s Corporate Service Corps (CSC) celebrated its 5th Anniversary last year, so I was excited to join the more than 2,000 program participants from 29 countries who have contributed their expertise to projects in developing economies. Through CSC, I had an opportunity to work with Sentra Advokasi Perempuan Difabel dan Anak (SAPDA), an Indonesian NGO in the City of Yogyakarta that advocates for the social, educational and employment inclusion of women, children and persons with disabilities. As a deaf person,
I felt a particular affinity for this project and for the people I could help with my cultural perspective and background in developing accessibility solutions for business.

The author (second from left) and the rest of the Corporate Service Corps / Indonesia team

The author (second from left) and the rest of the Corporate Service Corps / Indonesia team

My team’s specific project was to collaborate with SAPDA on an improved content and communications strategy, and research and development initiatives to support the organization’s efforts to obtain additional funding. SAPDA needed information and communications technology skills that they could integrate with their human resources and finance systems. They also needed the ability to communicate their value proposition to outside funding entities and others. Working with an American Sign Language interpreter – who, in turn, worked with an Indonesian translator – I dug in.

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April, 14th 2014
10:45
 

Here at P-TECH – the Pathways in Technology Early College High School – we’re dedicated to preparing our students for long-term success. For some, that will mean moving directly into middle-skill employment – the booming economic sector that promises 14 million new jobs over the next 10 years. For others, it will mean pursuing four-year degrees (and beyond) after completing their no-cost Associate in Applied Science degrees after six years at P-TECH. And for all of our graduates, we expect long-term success to include service to communities as earners, tax payers, heads of households, mentors and role models. The P-TECH “experiment” is working.

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P-TECH’s story continues to be told because it’s a story worth telling. Begun in 2011, new chapters of our narrative are being written in Chicago and New York City, and across Connecticut and New York State. P-TECH is on the move.

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It’s been years since we learned that the world is “flat” and that all enterprises – whether commercial, governmental or non-profit – are globally connected. But what we’re still learning in this era of global integration is how to prepare the next generation of leaders to realize what we characterize as the triple benefit – developing their skills while solving communities’ problems and opening new markets. This isn’t just a “business” problem.
It’s an issue that impacts – and will shape the future of – almost every human endeavor
on the planet.

From right: PYXERA Global CEO Deirdre White, IBM Corporate Citizenship & Corporate Affairs Vice President Stanley S. Litow, and moderator Nina Easton discuss "Shared Value -- Forging a Pathway of Partnership" at the PYXERA Global 5th Anniversary ICV Conference.

From right: PYXERA Global CEO Deirdre White, IBM Corporate Citizenship & Corporate Affairs Vice President Stanley S. Litow, and moderator Nina Easton discuss “Shared Value — Forging a Pathway of Partnership” at the PYXERA Global 5th Anniversary ICV Conference.

Running our cities, educating our children, protecting our health and sustaining our environment are just some of the world’s critical challenges that no single company or  economic sector can address or solve alone. Mastering the world’s challenges requires the world’s collective intelligence and expertise and true collaboration. That’s why legacy models of top-down corporate philanthropy have become obsolete. In their place have arisen innovative approaches to transforming the ways we interact, learn and lead. At IBM, these approaches involve maximizing the value of our most important assets – the time and talent of our employees – versus merely donating our excess cash.

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April, 4th 2014
14:32
 

The State of Connecticut will open our first P-TECH-model grades 9 to 14 school in Norwalk this September. The six-year Norwalk Early College Academy (NECA) is being developed as a public-private partnership among the Norwalk Public Schools, Norwalk Community College and IBM, and will graduate students with both a high school diploma and a free Associate in Applied Science degree. Students at NECA will be paired with an IBM mentor and will be first in line for jobs at IBM upon graduation.

On April 4, 2014, Connecticut Governor Dannel P. Malloy announced that the state's first Pathways in Technology Early College High School (P-TECH) will open in Norwalk in September 2014. The six-year, IBM-affiliated academy, from which students will be graduated with both a high school diploma and no-cost Associate in Applied Science degree, is a collaboration with IBM, Norwalk Public Schools, and Norwalk Community College. From left to right: Connecticut Governor Dannel P. Malloy; IBM Vice President of Corporate Citizenship Stanley S. Litow; and Dr. David L. Levinson, president of Norwalk, CT Community College and Vice President for the Connecticut State Colleges and Universities at the Board of Regents for Higher Education. (Photo: Jon Simon/Feature Photo Service for IBM)

On April 4, 2014, Connecticut Governor Dannel P. Malloy announced that the state’s first Pathways in Technology Early College High School (P-TECH) will open in Norwalk in September 2014. The six-year, IBM-affiliated academy, from which students will be graduated with both a high school diploma and no-cost Associate in Applied Science degree, is a collaboration with IBM, Norwalk Public Schools, and Norwalk Community College. From left to right: Connecticut Governor Dannel P. Malloy; IBM Vice President of Corporate Citizenship Stanley S. Litow; and Dr. David L. Levinson, president of Norwalk, CT Community College and Vice President for the Connecticut State Colleges and Universities at the Board of Regents for Higher Education. (Photo: Jon Simon/Feature Photo Service for IBM)

NECA will be only the first of many planned P-TECH schools across the state – each school partnered with one of Connecticut’s growth employers in such industries as advanced manufacturing, biotech, health care and insurance. As I mentioned in this
year’s State of the State address, these innovative P-TECH schools will play a critical
role in keeping Connecticut at the forefront in public education as they help to ensure
that our young people are prepared for the successful pursuit of higher education and meaningful careers.

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After learning about IBM’s On Demand Community (ODC) during my Ph.D. studies, I began to research the effects of corporate citizenship programs on employee morale. ODC is a global program through which IBM employees can contribute their time and expertise to a variety of charitable or nonprofit causes or organizations. To learn more about ODC, my team of four researchers – including Prof. Dr. Katharina Spraul, Prof. Dr. Lucas Meijs and Prof. Dr. Femida Handy – focused on the program’s impact on employee attitudes at IBM
in The Netherlands.

IBM Europe Chairman Harry van Dorenmalen volunteers at the Weekendschool through IBM's On Demand Community program. The Weekendschool provides educational opportunities to underserved children in Amsterdam.

IBM Europe Chairman Harry van Dorenmalen volunteers at the Weekendschool through IBM’s On Demand Community program. The Weekendschool provides educational opportunities to underserved children in Amsterdam.

Perhaps unsurprisingly, our research indicated that participants in ODC and other corporate social responsibility (CSR) programs held more positive attitudes towards these programs than non-participants. Having their interests in volunteering encouraged and supported by their employer drove employees’ positive attitudes toward the business. Furthermore, we found that “bottom-up initiatives” – projects initiated by employees rather than by their employer – were particularly popular. In other words, employees’ positive attitudes about their employer’s CSR activities were even stronger when the initiatives aligned with the employees’ own interests in service.

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One of the most promising experiments in American education – Chicago’s Sarah E. Goode STEM Academy – is a new type public high school designed to achieve two of our country’s most urgent goals: help more young adults gain the skills they need to succeed in today’s globally competitive economy, and supply companies with the trained talent they require. Sarah E. Goode, a P-TECH-model school, was featured in the February 24, 2014 TIME Magazine cover story. 

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But for too many students, schools like Sarah E. Goode simply are not available. It’s time for students across the nation to have access to redesigned career and technical high schools offering this vital 21st century approach.

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It can be hard to grasp the true magnitude of world hunger, but the fact is that close to a billion of us do not have enough to eat. Each year the death toll from hunger and malnutrition exceeds that of AIDS, malaria and tuberculosis combined. What’s makes this human tragedy even less comprehensible – and more unjust – is that the world produces enough food to nourish everyone. But one-third of all the food we produce is lost or wasted. Our landfills are literally overflowing with food while children are starving.

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The Global FoodBanking Network (GFN) works to alleviate hunger and reduce food waste by creating, supporting and strengthening food banks around the world in countries outside the U.S. As a network organization supporting food banks in 25 countries, we fight the problem of world hunger at the local level by collaborating with businesses and organizations that share our goal of making the world a better place. A recent and really powerful example of how we do this is a field project we initiated with IBM Corporate Service Corps (CSC) and Banco de Alimentos de Mérida (BAMAC) in Mérida, Mexico.

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It’s no secret that in today’s economy city governments have to make the best of limited resources. The good news is that they have a powerful tool already at their disposal – one they’ve been gathering for years. That tool is data. As we congratulate the next group of cities and regions around the world to win IBM Smarter Cities Challenge grants, we pause to reflect on our long-term partnerships to help cities become better places to live and work, and revisit earlier winners to share news of their progress toward this goal.

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With the help of a Smarter Cities Challenge grant that was delivered in late 2011, the City of Syracuse, New York has figured out how to use data to make smarter decisions around its vacant property problem. The city has been able to target nearly 2,000 vacant properties to reclaim. This effort is revitalizing neighborhoods and is expected to provide the city with millions of dollars in back taxes over the next eight years. I recently had a chance to speak with Syracuse Mayor Stephanie Miner to understand how IBM’s data expertise is helping her revitalize communities in her city.

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Jen Crozier: How did the Smarter Cities Challenge grant change the way you make decisions for the City of Syracuse?

Stephanie Miner: The Smarter Cities Challenge enabled us to use data and analytics to help make decisions so we could focus the city’s resources on areas where they would be most effective. In some cases, some of our data goes back to the founding of our city. What we needed – and what the Smarter Cities Challenge team helped us realize – was a way to transform data into meaningful and actionable information. Working with the Smarter Cities team, we were able harness data from various city departments and use it in models to develop strategies for infrastructure and other types of investments to stabilize and revitalize our neighborhoods.

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According to the 2012 United Nations Conference on Trade and Development Information Economy Report, Africa impacts just one percent of the world’s information and technology communication development. However, the continent has more than 170 million internet users and more cell phones than the U.S.

Amadou Daffe presenting in Kenya. Mr. Daffe wants Coders4Africa to become Africa's largest software outsourcing organization.

Amadou Daffe presenting in Kenya. Mr. Daffe wants Coders4Africa to become Africa’s largest software outsourcing organization.

Africa basically skipped the era of wired infrastructure. Instead, we went directly to cell phones and smart phones. This means that a whole world of opportunity is open to African developers to address local needs as well as those of the rest of the world. Africa’s tremendous pool of talent simply needs to be developed and given opportunities to grow. And IBM’s Corporate Service Corps (CSC) has provided a major boost to our efforts.

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The education achievement gap – the disparity in academic performance between groups of students – is perhaps the most critical public education challenge America faces today. Measures such as grades, test scores, course selection, dropout rates, and college-completion rates have long shown that socioeconomic status and race describe the dividing lines among our students. How do we begin to change this equation? While we can’t change the past, we must be mindful of it to successfully shape the future.

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In the Charleston County, South Carolina School District (CCSD), we have focused intently on ways to narrow the achievement gap, but doing so remains a serious challenge. There is no “one size fits all” solution in a school district that serves a population with our diversity of backgrounds and needs. CCSD serves students both from the city’s highest-earning 10 percent of households and from the lowest-earning 10 percent. Our district includes both densely populated urban neighborhoods and sparsely inhabited rural areas. And the issues of racial strife that have played a significant role in South Carolina’s history still reverberate in the hearts and minds of many residents.

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